Privacy Policy

1. Introduction

PNF Business Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our bookkeeping, insurance claims processing, and business support services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, practice name, email address, phone number, and any details you provide through our contact form.
• Practice Information: Practice type, services of interest, and how you heard about us.
• Technical Information: Browser type, device information, and usage data collected automatically when you visit our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Schedule consultations and communicate with you.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.

4. HIPAA & Protected Health Information

As a provider of insurance claims processing services, we operate in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We provide Business Associate Agreements for all claims clients and take appropriate measures to safeguard any protected health information (PHI) we handle on your behalf.

5. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep it confidential. We may also disclose information when required by law or to protect our legal rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

8. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at (423) 508-2410 or through our contact page.